March 23, 2020
To our wonderful family of patients: We wanted to update you about our office’s policies over the next month or so with the ever-changing COVID-19 outbreak.
As of last Friday March 20, 2020, our state governor has mandated the closure of all non-essential healthcare services until May 8 – this includes dental offices. We had already taken these steps before being mandated in order to help protect our communities. We were hoping to reopen sooner than this date, but we must legally abide by the mandate.
*If you have an appointment between now and May 8, consider it cancelled at this time. We are working with our team to add additional hours once we return to help accommodate these changes and make up the time missed.
* We are available for dental emergencies. Dr. Hill will speak with you about your concern and if she determines that an office visit is needed, we will be asking multiple screening questions. This is to help you, our team and our community. We always follow the strictest infection control policies and have even increased our efforts - especially in our patient waiting areas. * Since our office will only be open as needed, please use our emergency number that will put you directly in contact with Dr. Hill - you can call and leave a message or send a text message: 352-577-2839.
*If you are not a patient of record and are having a dental emergency (pain, swelling or trauma), please visit www.dental.ufl.edu for availability at the UF College of Dentistry. There are also oral surgeons, endodontists and other offices in our area that are seeing emergencies during this time. For the full list of available providers, please email and we will provide that for you.
If we can be of any assistance, do not hesitate to call and we will do our best to help you. Thank you for choosing us as your dental team. We appreciate your patience, kindness and understanding as we navigate the unknown. Our goal has always been to serve our patients, coworkers and community with love and care.
Dr. Cara Clark Hill and team at Hill Family Dentistry